Terms of service

1. Introduction
Welcome to Brozma LLC (“Brozma,” “we,” “us,” or “our”). By accessing or using our website www.brozma.com or any related services (the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Services.

2. Eligibility
By using our Services, you confirm that you are at least 18 years old or have obtained parental or guardian consent to use the Services. Users under 18 are not permitted to create accounts or make purchases.

3. Account Registration

  • You may be required to create an account to access certain features or make purchases.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • All activities conducted under your account are your responsibility.

  • You must provide accurate, current, and complete information during registration.

4. Orders and Payments

  • All orders are subject to acceptance and availability.

  • Prices are displayed in AED (United Arab Emirates Dirham) and include applicable taxes unless stated otherwise.

  • Payment must be completed using the methods provided at checkout.

  • Brozma reserves the right to cancel or refuse any order for reasons including product availability, pricing errors, or suspicion of fraudulent activity.

5. Shipping and Delivery

  • Shipping policies, times, and costs are described in our Shipping Policy.

  • You are responsible for providing accurate delivery information.

  • Brozma is not responsible for delays caused by third-party shipping carriers or customs procedures.

6. Returns and Refunds

  • All returns, exchanges, and refunds are subject to our Return & Refund Policy.

  • It is your responsibility to review the policy before making purchases.

7. User Conduct
You agree not to:

  • Use the Services for unlawful purposes or in violation of UAE law.

  • Attempt to gain unauthorized access to any part of the Services, systems, or networks.

  • Transmit viruses, malware, or any harmful content.

  • Post, transmit, or store content that is abusive, offensive, or infringes on third-party rights.

8. Intellectual Property

  • All content on the Brozma website, including text, graphics, logos, images, and software, is owned or licensed by Brozma LLC.

  • You may not use, reproduce, distribute, or create derivative works without our prior written consent.

9. Third-Party Links

  • Our Services may contain links to third-party websites. Brozma is not responsible for the content, policies, or practices of third-party websites.

10. Limitation of Liability

  • Brozma LLC is not liable for indirect, incidental, or consequential damages arising from your use of the Services.

  • Brozma’s total liability is limited to the amount you paid for the specific product or service causing the claim.

11. Termination

  • We may suspend or terminate your account or access to the Services for violations of these Terms or UAE law.

  • You may terminate your account by contacting customer_support@brozma.com.

12. Governing Law

  • These Terms are governed by the laws of the United Arab Emirates.

  • Any disputes will be resolved in UAE courts.

13. Changes to Terms

  • Brozma reserves the right to update or modify these Terms at any time.

  • Changes will be effective immediately upon posting on our website. Continued use of our Services constitutes acceptance of the revised Terms.

14. Contact Information
Brozma LLC
United Arab Emirates
Website: www.brozma.com
Email: customer_support@brozma.com